Remember that a person's name is to that person the sweetest and most important sound in any language. Dale Carnegie, How to Win Friends and Influence People
After Carnegie's advice was quoted by speaker Tom Weber at the office Toastmasters meeting, a run of self-help books have come up in work conversation, from Primal Leadership to Project Management for Dummies. Currently I'm reading You're in ChargeNow What?, which give new executives tips on both listening and communicating.
One of my favorite motivational books is Phil Jackson's Sacred Hoops, in which the L.A. Lakers coach recounts some of the techniques that made him the Chicago Bulls' "Zen master."
Coach Jackson gave the Bulls reading assignments. What would be yours? Leave your recommendations for best self-help books here.